Terminal West is located inside the King Plow Arts Center at Entrance 1 (look for the parking deck). Parking is $12 on show nights, card only. The machine only accepts major bank cards. For example, USAA and online bank cards may not work. The first 30 minutes in the parking deck are free. We do not own the parking deck, please press the call button for assistance if needed. Thank you!
BOX OFFICE
The Terminal West box office opens 30 minutes before doors for every show. You can also buy your tickets at the Variety Playhouse box office, located at 1099 Euclid Ave NE, Atlanta, GA 30307. It's open Mon-Fri, 2pm-6pm. You can also purchase tickets at The Eastern, located at 777 Memorial Drive SE, Atlanta, GA 30316 on Friday's from 12pm-6pm. We cannot sell tickets over the phone.
OUR HISTORY
Terminal West lies within the King Plow Arts Center in West Midtown Atlanta. The arts center originally started out as a plow factory but was converted into studios in the 1990’s. Terminal West once was an iron smelting room and has been transformed into a music venue with modern production while maintaining the original factory aesthetics. Terminal West opened its doors in March of 2012 when a couple friends decided to turn their passion for music into a career.
FREQUENTLY ASKED QUESTIONS
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Can I change the name on my will call ticket?No. If someone else is picking up the ticket at will call, you have to send them a picture of your ID, so they can show that to pick it up under your name.
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Do you serve food?Yes, Stationside is open during every show from doors until when the headliner goes on (only for attendees of the show).
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Do you allow weapons?No weapons of any kind are permitted inside our facility (this includes any sort of pocket or utility knife), and we ask you please leave them at home. All guest are screened through metal detectors prior to entry, and we have an Atlanta Police Officer on duty for all shows.
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Do you host private events at your venue?We sure do! Plan your next bar mitzvah, corporate gathering, happy hour or whatever else you've got up your sleeve at Terminal West. Hit us up at specialevents@terminalwestatl.com, and we’ll send you info on special event rentals!
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How the heck do I get there?We are in entrance 1 of the King Plow Arts Center in West Midtown.
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I'm under 18 and want to come to a show at TW, what's up?Check the event info of the show you're interested in. Some shows are 18+, some are all ages. If a show is 18+ and you are under 18, you can still attend if you are accompanied by a parent.
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What hotels are near by?
- Bellyard, West Midtown Atlanta
- InTown Suites West Midtown
- Artmore Hotel
- Courtyard by Marriott Atlanta Midtown
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Can I bring a backpack?We do not allow full size backpacks, and all bags are subject to search.
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Do you have a coat check?Unfortunately, we haven't been able to find a way to squeeze that into our room. Sorry!
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If a show says sold out online, are there tickets held for the door?No, we don't hold tickets for the door. Sold out is sold out.
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How can I avoid online service fees?The Terminal West box office opens 30 minutes before doors for every show. You can also purchase tickets at the Variety Playhouse box office at 1099 Euclid Ave NE, Atlanta, GA 30307 Mon-Fri, 2 pm-6 pm. Additionally, you can purchase tickets at The Eastern box office at 777 Memorial Drive SE, Atlanta, GA 30316 Fridays from 12 pm-6 pm. We cannot sell tickets over the phone.
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Do you have seating?The majority of our shows are General Admission standing room only. If a show has seating, it is specified in the show info on our website. If you are a guest that is in a wheelchair, please reach out to us ahead of time so we can prepare accommodations for you. Unfortunately, any seating in the venue is limited to barstools and is first come first serve basis and not available for all shows.
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What ticketing company do you use?Our ticketing is powered by AXS.
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What is your capacity?625 standing room.
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Do you allow smoking in the venue?No, smoking is not allowed inside, but we have an upper deck outdoor area where you can smoke.
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Can I take pictures at the show?Professional cameras and gopros are not allowed. If you want to take pictures or video with these type of cameras, you would need to get permission from the band and have a photo or video pass.
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Can you scan my ticket off my phone if I wasn't able to print it off?Yep! Just turn your brightness all the way up.
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Where should I park?Terminal West is located inside the King Plow Arts Center at Entrance 1 (look for the parking deck). Parking is $12 on show nights, card only. The machine only accepts major bank cards. For example, USAA and online bank cards may not work. The first 30 minutes in the parking deck are free. We do not own the parking deck, please press the call button for assistance if needed. Thank you!
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Is Terminal West a Cashless Venue?
We no longer accept cash. Our box office currently accepts the following forms of payment: Visa, MasterCard, American Express and Discover.
ApplePay is also accepted at the bar only.
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Where/when can I pick up my will call tickets?Will call tickets are available for pick up on the night of the show at the venue box office 30 minutes before doors open, or earlier with a VIP experience.
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Is there a specific accessible entryway or are all entries accessible?All entries are accessible.
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Where are the ADA viewing areas?We have a section stanchioned off in the front row, stage left, for ADA viewing.
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Are there specific ADA restrooms? If so, where are they?All restrooms have accessible stalls.
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Is ADA parking available? If so, generally where are they located?ADA spaces are located near the front of the building and in the upper parking deck.
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What does an individual need to do if they need interpreter services?To request a sign language interpreter, please email us at: hello@terminalwestatl.com. We kindly ask that you submit your request at least two weeks prior to the concert date. This allows us adequate time to secure the services of a qualified interpreter. While we will do our best to accommodate late requests, advance notice is greatly appreciated.
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What is the ADA or Info email address for the venue?For any ADA inquiry, please email us at: hello@terminalwestatl.com. You may also look for a venue representative when you arrive.
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